Privacy Policy

Who we are

Our website address is: newblindscheltenham.co.uk

New Blinds Cheltenham provides products and services related to Blinds, Shutters and Awnings in Cheltenham. Our registered address is Unit K, Churchill Ind Est, Churchill Road, Leckhampton, Cheltenham, GL53 7EG.

What personal data we collect and why

We only collect personal data when you voluntarily submit it through our contact form.

Contact form

When you use our contact form, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• Any other information you choose to include in your message

We use this information solely to respond to your enquiry. We will not use your data for marketing purposes unless you have separately opted in to receive marketing communications from us. You can unsubscribe from any marketing emails at any time.

Legal basis for processing

We process your contact form data based on legitimate interests (responding to your enquiry) or, where you have requested information about our services, to take steps at your request before entering into a contract.

How long we keep your data

We retain contact form submissions for [typically 1-3 years] to maintain a record of enquiries and our responses. After this period, data is securely deleted unless we have entered into a business relationship with you.

Who we share your data with

We do not sell, rent, or share your personal data with third parties for their marketing purposes. Your data may be processed by our email service provider [name if applicable, e.g., Google Workspace] solely for the purpose of managing and responding to your enquiry.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request the deletion of your data
• Object to the processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us at [your email address].

Contact information

If you have questions about this privacy policy or how we handle your data, please contact:

Emma Kent at New Blinds Cheltenham.

Complaints

If you believe we have not handled your data correctly, you have the right to complain to the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113